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Changes Customer Support

02.03.2015

 

Greetings Annoholics,


Today we have an announcement regarding a change to our Customer Support service. The switch will be effective as of mid March.

 

What will be different? <Read more>


Update - Valentine's event end

25.02.2015

 

On the 26th February our Valentine Event will finally end and this means we will remove the valentine shop category. With this version, we will also introduce some additional changes like new cool avatar sets for you to get. Did you like the Icequeen? Or maybe Cardinal Lucius? It will be your choice to get a new Avatar set. See all additional changes and features in our changelog (will follow tomorrow).

 

 

Start of deployment:

On the 26th of February 3:00 AM EST / 0:00 PST. The game service won't be available during the deployment.

 

 

Duration of deployment:

The duration of the downtime is not predictable, but if the servers aren't available yet at 8:00 AM EST / 5:00 AM PST, we will give you further information on Twitter.


Update - Valentine's event [completed]

18.02.2015

 

On the 19th of February, our Valentine Event will slowly come to an end. That means the quests and the Valentine's Island will be removed, but you will still be able to get Event items from the Shop for an extra week. 

 

Start of deployment:

On the 19th of February 3:00 AM EST / 0:00 PST. The game service won't be available during the deployment.

 

 

Duration of deployment:

The duration of the downtime is not predictable, but if the servers aren't available yet at 8:00 AM EST / 5:00 AM PST, we will give you further information on Twitter.


Maintenance on the 13th [completed]

12.02.2015

We will be performing a server maintenance to make some changes in our backend.  We will not be deploying a new version, nor will there be any new features. 

 

 

 

 

 

Start of deployment:

On the 13th of February 4:00 AM EST / 1:00 PST. The game service won't be available during the deployment.

 

 

 

Duration of deployment:

The duration of the downtime is not predictable, but if the servers aren't available yet at 8:00 AM EST / 5:00 AM PST, we will give you further information on Twitter.


Valentine's Event [completed]

11.02.2015

 

Spread the love by playing Anno Online's Valentine's Event where you will be able to get your citizens & even yourselves married or make your friend’s island look lovely by using a flower shower and a lot more. For further information, please check our detailed event description in our forums. 

 

 

Start of deployment:

10th of February at midnight EST / 9th of February at 9:00 PM PST. The game service won't be available during the deployment.

 

 

Duration of deployment:

The duration of the downtime isn't predictable.  However, if the servers aren't available by 8:00 AM EST / 5:00 AM PST, we will give further information on Twitter.


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